A voice outbound dialer is another automated voice call that is often used to deliver specific information. It is generally pre-recorded and can be in any language. It can dial multiple numbers using many different channels.
A missed call voice solution helps businesses to call back their customers. Who gave a missed call on their business numbers? Not used very frequently but is very effective for getting information regarding the company.
A vanity number, also known as a vanity phone number or custom phone number, is a telephone number that is specifically chosen or designed to spell out a memorable word, phrase, or acronym on a traditional telephone keypad. It uses alphanumeric characters associated with each digit to create a recognizable and easy-to-remember combination.
A virtual number, also known as a virtual phone number or virtual telephone number, is a telephone number that is not directly associated with a physical phone line. Instead, it is programmed to forward incoming calls to one or more preconfigured phone numbers, which can be landlines, mobile phones, or VoIP services. Virtual numbers are typically cloud-based and provide flexibility and convenience for businesses and individuals.
One of the most common numbers used for customer support and grievance helplines. It is an 1800 series number that can be well used by anyone from across India free of cost.
A cloud call center, also known as a virtual call center or hosted call center, refers to a call center setup where the infrastructure and software are hosted and managed in the cloud by a third-party service provider. Instead of relying on on-premises hardware and software, cloud call centers leverage internet connectivity to deliver their services.
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